General TERMS and CONDITIONS

Conditions of sale, delivery and payment

We do not ask for your credit card number on this website.

Payments are accepted by: -

1. Paypal (This is the quickest!)
Payment is made instantly and shipment is usually despatched the same day.

2. VISA or MASTERCARD
As telephone orders by contacting GrooveWorks Australia on (03) 5628 4428

3. Mail (This is the slowest!)
By sending Money/Postal Order, Bank Cheque, or personal cheque. This method involves submitting the completed Order Form on the website, waiting for your Invoice to arrive by mail and then sending your payment to -
GrooveWorks Australia P/L
PO Box 308
NEERIM SOUTH. Victoria. 3831

All prices on this website will be adhered to as of the date on which your order is received by us. Changes in price which occur after receipt of your order will not apply. Our prices are inclusive of statutory Goods and Services Tax (GST) and are in Australian Dollars.

Prices are subject to change without notice.

Orders will be despatched within five working days of receipt of payment, unless unforseen circumstances necessitate a delay. In this event, the Purchaser will be promptly notified of the expected delivery date.

The route and mode of transport shall be selected according to the cheapest means available, unless a different manner of shipment has been expressly agreed.

Seller shall not be liable for any delay in delivery or performance due to force majeure. Force majeure shall entitle Seller to extend the delivery period by a time equivalent to the length of such disruption and an appropriate start-up time, or to rescind the contract or that part thereof not yet fulfilled. Force majeure shall include strikes, lock-outs, mobilisation, war, blockades, refusal to grant import or export licences or other official actions, regardless of whether these affect us or our supplier.

All goods are carefully examined prior to shipment. Purchaser is obliged to check delivered goods immediately upon receipt. Purchaser is responsible for making any claim for obvious defects or shortcomings immediately upon delivery against the carrier or his agent and for notification to Seller accordingly. All claims of any kind must be made within 14 days after delivery of the goods.

Seller's sole responsibility with respect to such claims shall be to replace free of charge any product determined to be defective. Other claims for damages, compensation for expenses for labour, transport or similar are expressly disclaimed.

Natural wear and tear and damage due to improper handling are excluded from indemnification. We shall in particular not be liable for changes to the condition or operating method of our products due to improper storage, climatic or other influences.

Purchaser is obliged to obtain express authorisation from Seller prior to returning goods. In this event, Purchaser shall be sent a returns form and returns sticker, which must be attached to the outside of the goods returned. Returns not bearing our returns sticker will not be accepted.

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